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For ticket buyers

Refunds and ticket changes

Each event organizer sets their own refund policy and handles refund requests. Here's how it works.

The organizer decides

Every Event Partner has their own policy. If refunds are allowed, it's stated in the event description.

Before the show

All refunds and date transfers must be made before the event start time.

About fees

Ticket Owl's fees are non-refundable, unless the event has been cancelled.

Contact the organizer

Reach out to the event organizer directly. They process refunds and date changes.