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For ticket buyers
Refunds and ticket changes
Each event organizer sets their own refund policy and handles refund requests. Here's how it works.
The organizer decides
Every Event Partner has their own policy. If refunds are allowed, it's stated in the event description.
Before the show
All refunds and date transfers must be made before the event start time.
About fees
Ticket Owl's fees are non-refundable, unless the event has been cancelled.
Contact the organizer
Reach out to the event organizer directly. They process refunds and date changes.
